Warranty Information
Chairlines supports all manufacturers’ warranties. We stand behind our products and we will repair any product we sell and deal directly with the manufacturer on your behalf for all warranty claims.
All information on this page is current as of Apr 20, 2025, for the most up-to-date warranty information reference the manufacturer's website. The warranty begins on the date of purchase. Previously purchased chairs may have different warranty parameters. Please contact us to find out about the warranty on your previously purchased chair.
Manufacturer Warranties
3M
Contact Chairlines for warranty information
Core Chair
DAC
- 1-year warranty on most products
ergoCentric
View warranty information: Seating, Mats
- 12 Years: upCentric height adjustable frame 2-leg | 300 lbs 2-leg Modular | 250 lbs 2LV | 220 lbs 3-leg | 420 lbs includes all components
- tCentric & airCentric chairs: 12 years, 3 shifts - casters, cylinder, arm, foam and all moving mechanisms. Weight rating 350 pounds. (Counter height warranted for 280 pounds)
- 7 years: motors, wires, & all electronic components
- 5 Years: Plus Size/Bariatric Stacker seating up to a weight of 350 lbs, 24 hours seating, multi-shift workers up to 280lbs, Bariatric task chair up to 500lbs and Bariatric Guest Chairs up to 750lbs, Vinyl, PVC-free upholstery, leather
- 5 Years: Chameleon keyboard tray systems
- 5 Years: Anti-fatigue mats
- 10 Years: Mechanisms, arms, foam, fabric, ergoCentric+Guard
- 10 Years: Monitor and laptop supports
- 10 Years: Foot and leg rests
- 10 Years: Accessories *Labour cost included
Ergo Desk
Contact Chairlines for warranty information
Ergo Mesh Teck
• EA will determine all warranties (upholstery and foam are 5 years).
• EA Eurotech warrants to the original purchaser that all parts will be free from material defects (Customer’s own material is not warranted).
• Warranty is limited to a forty hour work week and 250 lb. weight limit, the warranty is void if either condition is breached.
• The warranty is limited to replacement or repair and does not cover cost of transportation, shipping of parts and/or labour.
• In the case of a voided warranty the affected chair can still be repaired however the customer/dealer will be responsible for all freight, parts and/or labour costs that result.
• EA Eurotech shall not be liable for consequential or incidental damages arising from any product defect.
Ergonomic Accessories
Contact Chairlines for warranty information
Ergorest
Contact Chairlines for warranty information
Ergotron
Evoluent
Fellowes
Contact Chairlines for warranty information
Forbo
Contact Chairlines for warranty information
Global
- 12 Years*: Commercial Seating Components warranty for the original purchaser
- 12 Years*: Commercial Seating Control mechanisms and pneumatic cylinders
- 5 Years*: Foam/fabric/mesh/electrical devices
*Warranty does not include labour or delivery cost
healtHcentric
Heartwood
Humanscale
- 1 Year: Switch Mouse
- 3 Years: ZŌN Personal Air Purifier
- 3 Years: Ballo Stool
- 5 Years: Fabric/Cushions/Arm Pads
- 5 Years: Float Table, Excluding Tabletop
- 5 Years: QuickStand Sit/Stand Workstation, QuickStand Lite
- 5 Years: Diffrient Series Lights
- 7 Years: World One
- 10 Years: Element Series Lights
- 10 Years: Horizon Series Lights
- 10 Years: M4, M7 & M8 Monitor Arms with Gas Cylinder Components
- 15 Years: M2, M/Flex & Para/Flex Monitor Arms
- 15 Years: All other seating and products detailed in a current Humanscale Price Guide, unless otherwise specified
Innotech
Contact Chairlines for warranty information
Kinesis
Lifeform
- 10 Years*: Standard Top Grain Leather
- 2 Years*: Fabric/Vinyl Weight limit and mechanism warranty differs by each model of chair, please call or email for more information
*Warranty does not cover labour or delivery cost
Logitech
Contact Chairlines for warranty information
Neutral Posture
- 10 Years*: Accessories, chair controls, arms and plastic components
- 5 Years*: Inflatable lumbar
- 3 Years*: Upholstery material, not including leather, Ultraleather, NovaSuede, UltraDuede, Finesse, COM and COL
*Warranty does not cover labour or delivery cost
Nightingale
- 10 Years*: Seating Control mechanisms, casters, pneumatic cylinders, self-skinned urethane parts, and plastic shells
- 5 Years*: Seating Upholsteries
*Warranty does not cover labour or delivery cost
Obusforme
Offices to Go
- 5 Years*: Seating - Non-moving parts
- 2 Years*: Seating - All moving parts, mechanism, foam, upholstery, gas cylinders
*90 days labour included under warranty.
Office Star
*90 days labour included under warranty
Richelieu
- Height Adjustable Tables: Richelieu warrants to the original purchaser that the product it manufactures is free from defect in design, material and workmanship for a period of 5 years. It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.
Spinalis
- 3 Years: All metal parts
- 2 Years: All fabric parts
Standard Systems
- 10 Years*: All non-moving metal components, swivel/tilt mechanisms and bases.
- 5 Years*: For pneumatic cylinders, wooden and plastic components, casters and upholstery material.
*Labour or delivery charges may apply
VuRyte
Contact Chairlines for warranty information