IMPORTANT UPDATE: Vancouver showroom open by appointment only.

Manufacturer Warranties

Chairlines supports all manufacturers’ warranties. We stand behind our products and we will repair any product we sell and deal directly with the manufacturer on your behalf for all warranty claims.

Manufacturer's Warranties:

*All information on this page is current as of May 2016, for the most up to date warranty information reference the manufacturer website. Warranty begins on date of purchase. Previously purchased chairs may have different warranty parameters. Please contact us to find out about the warranty on your previously purchased chair.

ergoCentric

Click here for more information: Seating, Mats 

  • 12 Years: upCentric height adjustable frame 2-leg | 300 lbs 2-leg Modular | 250 lbs  2LV | 220 lbs 3-leg | 420 lbs includes all components
  • 7 years: motors, wires, & all electronic components
  • 5 Years: Plus Size/Bariatric Stacker seating up to a weight of 350 lbs, 24 hours seating, multi-shift workers up to 280lbs, Bariatric task chair up to 500lbs and Bariatric Guest Chairs up to 750lbs, Vinyl, PVC-free upholstery, leather
  • 5 Years: Chameleon keyboard tray systems
  • 5 Years: Anti-fatigue mats
  • 10 Years: Mechanisms, ar ms, foam, fabric, ergoCentric+Guard
  • 10 Years: Monitor and laptop supports
  • 10 Years: Foot and leg rests
  • 10 Years: Accessories *Labour cost included

Ergo Mesh Teck

  • 5 Years*: All non-moving metal components, bases, cylinders, mechanism, upholstery/mesh *Warranty does not cover part shipping cost from Eastern Canada or USA, labour or delivery cost

Ergotron View Ergotron's website for more information.

ESI Click here for warranty information

Forbo Click here for warranty information

Global Click here for more information

*Warranty does not include labour or delivery cost

  • Lifetime*: Commercial Seating Components warranty for the original purchaser
  • 12 Years*: Commercial Seating Control mechanisms and pneumatic cylinders
  • 5 Years*: Foam/fabric/mesh/electrical devices

Heartwood Click here for warranty information

Horizon 

*Warranty does not cover labour or delivery cost

  • *1 Year in-house warranty 

Humanscale Click here for more information

Labour cost included

  • 1 Year: Switch Mouse
  • 3 Years: ZŌN Personal Air Purifier
  • 3 Years: Ballo Stool
  • 5 Years: Fabric/Cushions/Arm Pads
  • 5 Years: Float Table, Excluding Tabletop
  • 5 Years: QuickStand Sit/Stand Workstation, QuickStand Lite
  • 5 Years: Diffrient Series Lights
  • 10 Years: Element Series Lights
  • 10 Years: Horizon Series Lights
  • 10 Years: M4, M7 & M8 Monitor Arms with Gas Cylinder Components
  • 15 Years: M2, M/Flex & Para/Flex Monitor Arms
  • 15 Years: All other seating and products detailed in a current Humanscale Price Guide, unless otherwise specified

ISE Click here for warranty information

LifeForm Click here for more information

*Warranty does not cover labour or delivery cost

  • 10 Years*: Standard Top Grain Leather
  • 2 Years*: Fabric/Vinyl Weight limit and mechanism warranty differs by each model of chair, please call or email for more information

Mayline Click here for warranty information

Neutral Posture Click here for more information

*Warranty does not cover labour or delivery cost

  • 10 Years*: Accessories, chair controls, arms and plastic components
  • 5 Years*: Inflatable lumbar
  • 3 Years*: Upholstery material, not including leather, Ultraleather, NovaSuede, UltraDuede, Finesse, COM and COL

Nightingale Click here for more information

*Warranty does not cover labour or delivery cost

  • 10 Years*: Seating Control mechanisms, casters, pneumatic cylinders, self-skinned urethane parts, and plastic shells
  • 5 Years*: Seating Upholsteries

Offices To Go Click here for more information 

*Warranty does not cover labour or delivery cost

  • 5 Years*: Seating - Non-moving parts
  • 2 Years*: Seating - All moving parts, mechanism, foam, upholstery, gas cylinders

Office Star Click here for more Information | Proline Warranty

Richelieu Click here for more information

  • Height Adjustable Tables: Richelieu warrants to the original purchaser that the product it manufactures is free from defect in design, material and workmanship for a period of 5 years. It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.

Safco Click here for warranty information

Spinalis Click here for warranty information

Standard Systems Click here for more information

*Warranty does not cover labour or delivery cost

  • 10 Years*: All non-moving metal components, swivel/tilt mechanisms and bases.
  • 5 Years*: For pneumatic cylinders, wooden and plastic components, casters and upholstery material.

Varier Click here for warranty information

Workrite Click here for warranty information